Resident Services


Attendant care

Team members are available to assist residents with their individual needs.  This varies for each person.  It may include hygiene/grooming assistance, medication management, laundry service, taking and recording vital signs, cleaning, and other as needed assistance services.


Cable television

All resident rooms are enabled with the basic cable package from Spectrum Cable.


Concierge Services

Assistance making appointments, online shopping, arranging transportation, and much more is offered through our front office team at no additional fee.  This service is available Monday-Friday 8 a.m.-5 p.m.  An appointment may be necessary.


Diabetic Assistance

Diabetic assistance for residents needing help with managing their diabetes is offered in our Level Three Care.

A team member can assist with diabetic checks by reminding the resident what time they are to be done; giving verbal cues; ordering, storing & handing the resident the supplies; disposing of the supplies to ensure proper disposal and documenting & reporting the results.  At no time can a Golden Age Home team member give injections.  Residents are also required to recap insulin flex pens on their own, so that used pen needles can be safely disposed of in a Sharps container.  


Emergency call system

Upon admission, a resident receives a Life Alert Call button.  This button may be worn as a necklace or a wristband.  When pushed this button alerts our team members that the resident needs help and gives the resident’s general location for quick assistance to be rendered.


Laundry Service

Team members pick up dirty laundry then wash, dry, fold/hang and return to the residents’ room 1-2 times per week (or when necessary).  Each resident’s laundry is done separately and not co-mingled. Linen service to change sheets is offered once a week (or when necessary).  Residents need to provide HE laundry detergent and a laundry basket/hamper.  


Medication Management

Medication management for residents needing help with their medication is offered in our Level Two & Three Care.   Golden Age Home will order, have medication delivered, call the doctor for refills, obtain necessary orders when there are medications changes and store medication in a locked medication cart (which includes a double lock safe for controlled medication).  

This also includes the supervision of the medication and making sure that a resident takes the medication at the appropriate time and how often it is needed per day/week/month. 

For controlled medication, there is a count in and out system for each shift to ensure the safety and accuracy of the medication.


Nutritious well-balanced meals daily

The dietary team offers three nutritious and well-balanced meals daily.  Additionally, there is a salad bar offered during the noon meal and a soup appetizer offered during the evening meal.  These meals are served restaurant style to the residents in our dining room.    

    • Special diets that can be accommodated include: 

      • Low-sugar

      • Chopped or soft foods


On-duty Team Members, 24/7

There are team members working throughout the community at all times.  During the daytime hours there are 2 Personal Care Attendants to provide personal care services for the residents.  Overnight there is 1 Personal Care Attendant who answers the Life Alert Calls and tends to regular needs.


Social activities

The Activity Coordinator and team  provide a variety of meaningful and purposeful activities throughout each day.  Regular outings to stores, restaurants, museums, movies, and more are planned utilizing our bus.  

These activities also include inter-generational programs both in the community and at the local schools.  The passenger bus may be utilized for such special outings.  There will not be a transportation fee for these special outings; however, residents may be asked to pay for the cost of admission tickets, food, etc.  Overnight and out of state trips will not be offered. 


Transportation is something most people take for granted.  However, many lose the ability to drive and/or safely get in and out of a vehicle as they age.  Yet the need to go to appointments as well as the desire to go places does not fade.  Golden Age Home helps bridge the gap by offering transportation services via a wheelchair accessible 12-passenger bus.  

Transportation is offered for medical appointments up to a 60-mile range in our wheelchair accessible bus for a minimal fee. A caregiver may accompany a resident to an appointment if arranged in advance. 

The bus also offers trips to local shops and may be utilized for special outings.  These outings will be scheduled ahead of time and may not conflict with previous set medical appointments.   There will not be a transportation fee for these special outings.

Transportation


Being able to provide transportation for our residents is a service I have been working towards for several years. Not only does it benefit the resident directly but it also helps relieve a burden from the family. The new 12-seat passenger bus is equipped with a wheelchair lift & is able to hold 2 wheelchairs. The wheelchair lift enables residents to ride without the need to perform a difficult transfer in and out of a vehicle.
— Executive Director, Nicole Burnett